Thank you for participating in the VIP Club (Frequent Diner) rewards program. As of January 1, 2018 we will be ending the VIP Club and Birthday club programs. To show our appreciation for your continued patronage we will be granting a credit of $1.00 for every fifteen points earned until December 31, 2017. At that time we will issue the total credit amount to your VIP card, which may be redeemed at any of our four restaurants. This credit will be valid through December 31, 2018.
As of January 10, 2018, every frequent diner account is up-to-date with regard to points and/or credits
We are grateful for your loyalty as a member of the VIP family, and we look forward to continuing to serve you. Below are some frequently asked questions that may be helpful, or contact us at email@example.com.
Can I still sign up for the VIP (Frequent Diner) rewards program?
We stopped taking applications on November 1, 2017.
I plan to dine in 2017, will I be able to apply points to my card?
Yes, you may continue to accumulate points through December 31, 2017.
Will I still receive my annual Birthday Coupon email?
Birthday coupons will be distributed through December 2017. Birthday coupons are only valid during the month of your birthday. With the close of the VIP (Frequent Diner) Rewards program the Birthday coupon will no longer be distributed after that date.
What happens to my total accumulated points when the program ends?
Our current program offers a $25 credit for every 350 points earned. At the close of this program we will issue $1 credit for every 15 points you have accumulated. For example: 285 point accumulated = $19 in credit. The credit amount may be used at any of our four restaurants toward your total bill; the credit amount does not have cash value.
Will I be able to buy gift cards with my rewards credit?
Your redeemable rewards credit may not be used to purchase gift cards.
How will my rewards credits be issued to me?
The credit will be loaded on your VIP Card (Frequent Diner) and will be available to use starting January 2018.
How do I find out how much I have in rewards credit?
You will receive a digital letter with your total redeemable credit amount the second week of January.
Does my rewards credit have an expiration date?
Rewards credit may be redeemed through December 31, 2018.
How do I redeem my rewards credit?
Present your card at any of the four restaurants on Temple Square at time of payment. The Frequent Diner (VIP) program is only applicable to the restaurants on Temple Square.
Is my rewards credit transferrable?
Yes, it is transferrable so long as the VIP card is present at the time of purchase.
Will you be replacing this program with another program?
We currently do not foresee replacing the VIP (Frequent Dining) program with a similar rewards-type program.
Will I still receive information about dining on Temple Square?
You will receive a monthly Temple Square digital newsletter which includes information about dining and events on Temple Square.